As a project manager, you introduce a new tool to the team on Monday and tell them to be ready to use it by Wednesday. Your team members are resistant to using it. They also report that technical issues with the software are keeping them from completing tasks. What three steps could you do next time to ensure a smooth transition?

• Introduce the tool to the team earlier than on Monday.
• Set up training for the tool before the team uses it.
• Have the team take an online training course after introducing the tool.

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