What is customer relationship management (CRM)?
🧠 Тематика вопроса:
Данная дисциплина изучает ключевые принципы и методы анализа данных, включая сбор, обработку и интерпретацию информации. Рассматриваются современные инструменты и технологии, применяемые в машинном обучении и статистике. Особое внимание уделяется практическому применению полученных знаний для решения реальных задач в различных областях. Курс также охватывает основы визуализации данных и их представления для принятия обоснованных решений.
Варианты ответа:
- The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
- Integration of all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprise-wide information about all business operations.
- A means of managing all aspects of a customer’s relationship with an organization to increase customer loyalty and retention and an organization's profitability.
- Connection of the plans, methods, and tools aimed at integrating separate enterprise system.
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