According to Human Resources approach the study of organizational behavior is mainly focused on the development of HR. Supposing, you are the head manager of some department and accidentally you hear your subordinates discussing and making fun of one of the customers. Later it turned out that the customer admonished the employee about his conduct. How would it be right to react in order to keep both the customer and the staff?
🧠 Тематика вопроса:
Данная дисциплина изучает фундаментальные принципы и методы анализа данных, включая сбор, обработку и интерпретацию информации. Рассматриваются современные инструменты и технологии, применяемые в машинном обучении и статистике. Особое внимание уделяется практическому применению знаний для решения реальных задач в различных областях, таких как бизнес, наука и IT. Курс развивает навыки критического мышления и работы с большими массивами данных.
Варианты ответа:
- Ignore the situation as if nothing happened.
- Reprimand the staff member severely.
- Develop a behavior strategy together with the staff.
- Censor the behavior of subordinates via e-mail.
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