Read the text below and answer the question. There's only one correct answer. Text: You are trying to convince your boss at company XYZ that you need to carry out a survey of your customers. Your sales have slowed down and you want to understand what's wrong. Question: How would you explain to your boss that surveys are important and can help improve the situations?
🧠 Тематика вопроса:
Курс посвящен изучению стратегий передачи бизнес-процессов сторонним исполнителям или их внутренней реализации. Студенты освоят методы анализа эффективности аутсорсинга и инсорсинга, научатся оценивать риски и преимущества каждого подхода. Особое внимание уделяется оптимизации затрат, управлению ресурсами и повышению операционной эффективности. Рассматриваются реальные кейсы, правовые аспекты и современные тенденции в этой сфере.
Варианты ответа:
- Surveys help learn about customers and their personal data so you know what kind of people they are
- Surveys help figure out what customer needs are and how your company can satisfy them.
- Surveys help understand how to be better than your competitors
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