#1145882

#1145882: Which of the following is a common customer service CRM metric?

Which of the following is a common customer service CRM metric?
Варианты ответа:
  • Number of new prospective customers
  • Number of marketing campaigns
  • Average time to resolution
  • Revenue generated by marketing campaigns

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Тематика: Теория информационных процессов и систем Теория информационных процессов систем Теория массового обслуживания
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