#1298441

#1298441: How can you confirm a guest's reservation details without revealing personal information?

How can you confirm a guest's reservation details without revealing personal information?
Варианты ответа:
  • Can I have your passport number, please?
  • Is this your first time staying with us?
  • Can you confirm your check-in date and room type?
  • What is your favorite room service dish?

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Тематика: Гостиничное дело Гостиничный этикет Организация деятельности службы приема, размещения и выписки гостей
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