Read the sample letter below and answer the question. There's only one correct answer.   Letter: Dear Company ABC, Subject: Concern Regarding Recent Shipment   I hope this letter finds you well. I am writing to bring to your attention an issue we encountered with a recent shipment handled by your company on March, 26.   Unfortunately, upon receiving the shipment, we discovered several discrepancies that have caused disruption to our operations. These include inaccuracies in the inventory count, as well as damages to some of the goods received.   As a valued partner, we trust that you will look into this matter promptly and take appropriate measures to prevent such occurrences in the future.   We appreciate your attention to this concern and look forward to resolving it amicably.   Thank you for your cooperation.   Sincerely, Logistics Manager   Question: What is missing from this complaint letter?