#876768

#876768: How are organizations using teams to help increase customer satisfaction?

How are organizations using teams to help increase customer satisfaction?
Варианты ответа:
  • by instituting a system of increased formalization throughout the organization
  • by creating problem-solving teams to study ways to improve customer satisfaction and make recommendations for improvements
  • by creating outsourcing opportunities that improve organizational effectiveness and efficiency by creating economies of scale
  • by developing ideal solutions to organizational problems through the use of information management systems (most notably expert systems)

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Тематика: Введение в специальность: Менеджмент Менеджмент в профессиональной деятельности Теория менеджмента
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