How are organizations using teams to help increase customer satisfaction?
🧠 Тематика вопроса:
Курс посвящен изучению ключевых принципов управления, включая планирование, организацию и контроль бизнес-процессов. Студенты освоят базовые инструменты менеджмента, научатся принимать управленческие решения и анализировать эффективность работы. Программа формирует навыки, необходимые для успешной карьеры в сфере бизнеса и руководства, а также развивает стратегическое мышление и лидерские качества.
Варианты ответа:
- by instituting a system of increased formalization throughout the organization
- by creating problem-solving teams to study ways to improve customer satisfaction and make recommendations for improvements
- by creating outsourcing opportunities that improve organizational effectiveness and efficiency by creating economies of scale
- by developing ideal solutions to organizational problems through the use of information management systems (most notably expert systems)
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