Вопросы по дисциплине:
Психология общения
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| № | Вопрос | Действия |
|---|---|---|
| 971 | A business report prepared by Elena has a two-page section that contains the most significant information of the report in succinct form. This section has been included right after the report's introduction to help senior management get a brief review of the report quickly. This section of the business report is referred to as the _____. | Открыть |
| 972 | _____ refers to online services, resources, and applications that are delivered over the Internet and accessed through an array of Internet-connected devices, such as tablets, laptops, and smartphones. | Открыть |
| 973 | Which of the following is an example of synchronous communication tools? | Открыть |
| 974 | LittleSea.com allows users to discuss and post their reviews about a particular product or service, like a movie, a new gadget, or a car. Companies can also use this platform to promote their new products and connect with customers. Which of the following online communication technologies does this scenario best illustrate? | Открыть |
| 975 | A _____ is a special type of bar code: a small square filled with a pattern of different-size black squares and rectangles and white spaces. | Открыть |
| 976 | In the listening model, interpreting is the act of | Открыть |
| 977 | Which of the following is a characteristic of future communication technology? | Открыть |
| 978 | Charlie owned a landscaping company and often got paid with a personal check when the job was complete. Charlie would lay the check on the seat of his truck, open his banking app on his phone and take a picture of the check. The check would be automatically deposited into Charlie’s bank account and he could transfer the money to another account using the same banking app. This is an example of: | Открыть |
| 979 | Which of the following is NOT a professional guideline to use when answering the telephone? | Открыть |
| 980 | When handling customer transactions by telephone, which of the following should be avoided? | Открыть |