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| № | Вопрос | Действия |
|---|---|---|
| 4931 | Which of the following is NOT part of formatting a business letter? | Открыть |
| 4932 | Bill is the customer relationship manager at a bank. A customer has requested for a loan, but the bank has assessed that the customer is not financially sound to repay the loan. Hence, in his reply to the customer's request, Bill should: | Открыть |
| 4933 | Which of the following items included with a sales letter is NOT meant to provide customers with an opportunity to act on an urge to buy? | Открыть |
| 4934 | Collection letters are used to: | Открыть |
| 4935 | An adjustment letter is written by a: | Открыть |
| 4936 | A bank wants to congratulate one of its customers for having repaid an entire loan amount with no defaults. Which of the following letters would best help the bank convey this message? | Открыть |
| 4937 | A job listing that tries to attract qualified personnel to fill a certain position is an example of: | Открыть |
| 4938 | If you receive a claim letter threatening legal action against the company you are working for, which of the following actions would be most appropriate for you to take? | Открыть |
| 4939 | What is a bibliography in a report? | Открыть |
| 4940 | Which of the following practices should be followed when writing an informal report? | Открыть |