Вопросы по дисциплине:
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| № | Вопрос | Действия |
|---|---|---|
| 4951 | Which of the following is NOT a professional guideline to use when answering the telephone? | Открыть |
| 4952 | When handling customer transactions by telephone, which of the following should be avoided? | Открыть |
| 4953 | Which of the following is NOT a purpose of the order confirmation function? | Открыть |
| 4954 | When talking from a sitting position, speakers should: | Открыть |
| 4955 | To emphasize important points while making a speech, speakers should: | Открыть |
| 4956 | Which of the following is an effective practice to follow when introducing a speaker? | Открыть |
| 4957 | When responsible for closing remarks after a speaker has done poorly, you should: | Открыть |
| 4958 | Which of the following practices is best avoided when making a speech? | Открыть |
| 4959 | Which of the following is considered to be a listening barrier? | Открыть |
| 4960 | The audience will judge a speaker as apprehensive when the speaker: | Открыть |