📚 Все вопросы
Вопросы по дисциплине: Маркетинг в отраслях и сферах деятельности Сбросить фильтр
Вопрос Действия
261 Services are characterized by five distinct characteristics. These are: Открыть
262 What are the four P’s in marketing? Открыть
263 The most widely accepted services marketing model is based on the following presumed service differences, except: Открыть
264 Service marketers consider which of the following? Открыть
265 Three types of customer expectations can be identified: Открыть
266 Perceived service quality concept includes which of the following? Открыть
267 Quality Gaps include: Открыть
268 … is based on the idea that customer expectations of the service they will receive shape their perception of the actual service encounter. Открыть
269 The first activity in developing a service blueprint is: Открыть
270 The purchase of goods and services for use by an organization in producing other goods and services, to support the daily operations of the organization or for resale is called: Открыть