Read the sample letter and answer the question. Sample letter: XYZ Logistics 123 Warehouse Lane Springfield, IL 62701 info@xyzlogistics.com (555) 123-4567 May 30, 2024 John Doe Operations Manager ABC Solutions 789 Industrial Drive Chicago, IL 60601 Subject: Inquiry About Logistic Services John, I need some information about the logistic services you offer. We're looking for new partners to fix our supply chain, and I guess ABC Solutions might work. Specifically, I need details on: Freight forwarding Warehousing and storage Inventory management systems Also, what's your pricing? And are there any discounts for long-term contracts? Send us a detailed proposal ASAP. Thanks. Looking forward to your quick response. Jane Smith Logistics Manager XYZ Logistics Question: This business letter doesn't follow all the rules of business correspondence. Which rule does it violate?
🧠 Тематика вопроса:
Курс направлен на формирование навыков грамотного взаимодействия с клиентами, включая техники активного слушания, управления эмоциями и разрешения конфликтных ситуаций. Студенты освоят методы выявления потребностей, построения доверительных отношений и повышения лояльности. Особое внимание уделяется развитию эмпатии, стрессоустойчивости и адаптивности в работе с разными типами клиентов. Практические задания помогут отработать стратегии персонализированного обслуживания, что необходимо для достижения высокого уровня удовлетворённости и долгосрочного сотрудничества.
Варианты ответа:
- This letter is not properly formatted
- This letter is informal and impolite
- This letter is too long
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