Вопросы по дисциплине:
Организация деятельности службы приема, размещения и выписки гостей
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| № | Вопрос | Действия |
|---|---|---|
| 211 | What is an appropriate response when a guest asks about the availability of medical services (e.g., doctors, pharmacies, hospitals) near the hotel location? | Открыть |
| 212 | How can you ask a guest if they require assistance with accessing entertainment options such as theaters, museums, concerts, or cultural events during their stay? | Открыть |
| 213 | What is an appropriate way to offer a guest information about local shopping options (e.g., malls, boutiques, markets) near the hotel location? | Открыть |
| 214 | How can you ask a guest if they require assistance with accessing outdoor activities such as hiking trails, parks, beaches, water sports, or recreational facilities during their stay? | Открыть |
| 215 | What is an appropriate response when a guest asks about the availability of childcare services (e.g., babysitting, kids' clubs) at the hotel location? | Открыть |
| 216 | How can you ask a guest if they require assistance with accessing pet-friendly services such as pet sitting, dog walking, grooming salons during their stay? | Открыть |
| 217 | What is an appropriate way to offer a guest information about accessibility services (e.g., wheelchair access ramps, Braille signage) at the hotel location? | Открыть |
| 218 | How can you ask a guest if they require assistance with special requests such as celebration arrangements (e.g., birthdays), surprise gifts (e.g., flowers), romantic packages (e.g., honeymoon)? | Открыть |
| 219 | What is an appropriate response when a guest asks about personalized services (e.g., custom tours), bespoke experiences (e.g., private events), VIP treatment (e.g., exclusive access)? | Открыть |
| 220 | What is the correct response when a guest asks for a late check-out? | Открыть |