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Все вопросы
- Updating business strategies is a continuous undertaking as internal and external environments __________. #231
- What is procurement? #232
- What automates each phase of the sales process, helping individual sales representatives coordinate and organize all their accounts? #233
- Which of the following is a common customer service CRM metric? #234
- What is properly addressing the customer’s need the first time they call, thereby eliminating the need for the customer to follow up with a second call? #235
- What is a part of operational CRM that automates service requests, complaints, product returns, and information requests? #236
- What guides users through marketing campaigns by performing such tasks as campaign definition, planning, scheduling, segmentation, and success analysis? #237
- What integrates data from multiple sources and provides a unified view of all data? #238
- What provides enterprisewide support and data access for a firm’s operations and business processes? #239
- Which of the following is not one of the three most common core ERP components focusing on internal operations? #240