Вопросы по дисциплине:
Теория массового обслуживания
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| № | Вопрос | Действия |
|---|---|---|
| 211 | What defines, recommends, and sets flexible supply chain strategies based on an organization’s operations and resources? | Открыть |
| 212 | Which of the below metrics represents the frequency of inventory replacement? | Открыть |
| 213 | What includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain? | Открыть |
| 214 | Updating business strategies is a continuous undertaking as internal and external environments __________. | Открыть |
| 215 | What is procurement? | Открыть |
| 216 | What automates each phase of the sales process, helping individual sales representatives coordinate and organize all their accounts? | Открыть |
| 217 | Which of the following is a common customer service CRM metric? | Открыть |
| 218 | What is properly addressing the customer’s need the first time they call, thereby eliminating the need for the customer to follow up with a second call? | Открыть |
| 219 | What is a part of operational CRM that automates service requests, complaints, product returns, and information requests? | Открыть |
| 220 | What guides users through marketing campaigns by performing such tasks as campaign definition, planning, scheduling, segmentation, and success analysis? | Открыть |