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Вопросы по дисциплине: Гостиничное дело Сбросить фильтр
Вопрос Действия
1901 How can you ask a guest if they require assistance with accessing outdoor activities such as hiking trails, parks, beaches, water sports, or recreational facilities during their stay? Открыть
1902 What is an appropriate response when a guest asks about the availability of childcare services (e.g., babysitting, kids' clubs) at the hotel location? Открыть
1903 How can you ask a guest if they require assistance with accessing pet-friendly services such as pet sitting, dog walking, grooming salons during their stay? Открыть
1904 What is an appropriate way to offer a guest information about accessibility services (e.g., wheelchair access ramps, Braille signage) at the hotel location? Открыть
1905 How can you ask a guest if they require assistance with special requests such as celebration arrangements (e.g., birthdays), surprise gifts (e.g., flowers), romantic packages (e.g., honeymoon)? Открыть
1906 What is an appropriate response when a guest asks about personalized services (e.g., custom tours), bespoke experiences (e.g., private events), VIP treatment (e.g., exclusive access)? Открыть
1907 What is the correct response when a guest asks for a late check-out? Открыть
1908 Which of the following is NOT a common element to include in a reservation confirmation email? Открыть
1909 How can you inquire about a guest's breakfast preferences? Открыть
1910 Which phrase is suitable for asking a guest if they enjoyed their meal at the hotel restaurant? Открыть