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Все вопросы
- How can you ask a guest if they require assistance with accessing outdoor activities such as hiking trails, parks, beaches, water sports, or recreational facilities during their stay? #1901
- What is an appropriate response when a guest asks about the availability of childcare services (e.g., babysitting, kids' clubs) at the hotel location? #1902
- How can you ask a guest if they require assistance with accessing pet-friendly services such as pet sitting, dog walking, grooming salons during their stay? #1903
- What is an appropriate way to offer a guest information about accessibility services (e.g., wheelchair access ramps, Braille signage) at the hotel location? #1904
- How can you ask a guest if they require assistance with special requests such as celebration arrangements (e.g., birthdays), surprise gifts (e.g., flowers), romantic packages (e.g., honeymoon)? #1905
- What is an appropriate response when a guest asks about personalized services (e.g., custom tours), bespoke experiences (e.g., private events), VIP treatment (e.g., exclusive access)? #1906
- What is the correct response when a guest asks for a late check-out? #1907
- Which of the following is NOT a common element to include in a reservation confirmation email? #1908
- How can you inquire about a guest's breakfast preferences? #1909
- Which phrase is suitable for asking a guest if they enjoyed their meal at the hotel restaurant? #1910